Heavy Weight Items will ship via LTL Freight and small items by Fedex/UPS Ground. LTL Freight is CURBSIDE ONLY. Inside delivery is not applicable for this type of delivery. Shipping time will take approximately 5-10 business days depending where you located.
If you cancel your order while the product has not yet shipped, payment will be fully refunded. If item has already shipped, customer must pay a 20% restocking fee and return shipping.
DAMAGE /DEFECT POLICY
You must report damage/defect/missing items within 3-5 days of delivery date (depending on the brand) to avoid claim refusal from the manufacturer. Damage/Defect photos must provide immediately through email. For any issue, please call us immediately at 904-699-3781. Luxvanity is not responsible for customer's failure to inspect shipments at time of delivery. Luxvanity reserves the right to repair, replace or refund any products resulting from a manufacturer's damage/defect.
We will make every effort and use every good measure to deliver your order on time. Luxvanity will not be responsible for any delay of the shipment during transit, for reasons including, but not limited to, negligence by the shipping carrier, employee strikes, or weather.
We use Paypal as our Payment Gateway. If you have a Paypal account, you may login and complete payment at Checkout page. If you don't have an account with Paypal, you can skip the PayPal login and quickly complete your purchase as Paypal acccept major credit cards and debit cards - on almost any device.
SALES TAX INFO
Only Florida residents who reside and ship item to the State of Florida will be charged 7.5% Sales Tax. Other residents are FREE.